Solutions/Services

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Unified Communications

NacTelligence Unified Communications solutions are changing the way people work by integrating communications tasks currently performed with tools that enhance your capabilities to deliver and service customers. Built on the powerful voice capabilities of our IP phone systems, we enable “Mobility”, “Presence”, “Find Me-Following”, “Stay Connected” and other technologies that extend your business telecommunications beyond the four walls of your office, and augment communication with fully integrated video, SMS, video conferencing, and advanced collaboration capabilities… in an all-in-one solution.

Individual Solutions

Call Centers

For over 40 years we have provided omni-feature call centers for ever changing technologies. SMS, AI, etc from small systems to enterprise wide capapbilities. With partners like AWS, Google and 200+ other cloud providers. We conduct a discovery interview with all stakeholders with a series of pointed questions depending on their particular needs, assessment and responsibilities.

Premise Systems

We determine the VoIP cloud offering “differentials”, and match your needs assessment from a critical perspective to the various cloud providers. Our Premise Based and premise based VoIP Solutions are all best of breed with a combination of value, reliability, VoIP technology that supports both traditional and VoIP phones, allowing you both onsite and remote user accessibility.

Cloud Systems

Whether you’re a call center, a distributed company or dealing with remote workers in the height of the covid pandemic, the right cloud provider is key for your organization, both fiscally and spiritually. With over 200 choices, which one is right for you? And how do you implement painlessly, taking everything into consideration, today… and for tomorrow? We can show you sunny skies for your cloud system.

Networking/WiFi Infrastructure

At NacTelligence we have certified network technicians to help you with your networking needs. This includes the installation and deployment of firewalls, routers, switches and Wi-Fi system. We also will handle all your structured cabling needs. In addition to running the cabling, we will verify the cabling with specialized testing equipment to be absolutely certain that you will receive the speed’s that are needed in today’s modern network. You no longer need to deal with several different vendors to cable and setup your network requirements. We won’t tell you that we only do networking and you need to contact a wiring person. Nonsense! NacTelligence will seamlessly handle it all. We take pride in our work and will make sure that your network is deployed correctly to accommodate the different kinds of traffic (Voice, Data, Video) that rides on today’s typical office network. This includes the utilization of virtual local area networks to properly segment traffic on your local area network.

Cameras

Quotes and proposals reflecting the exact same specs are generated from the selected providers of your choice.

Services

Consulting

At NacTelligence our staff is comprised of seasoned account executives with many years of telecommunications experience. So, we have seen most every situation and have designed a process to handle any requirement or contingency.

Every organization has their own requirements in terms of the fundamental way it communicates, and how this communications ties into the business model, with the most obvious interaction between your employees and your clients. However, it is our understanding of the not so obvious processes that make us a true partner in the success of your business, and one of the top providers of enterprise solutions in our market.

Please contact us today to schedule a meeting with one of our NacTelligence Communications Consultants.

Network Certification

Migrating to the cloud requires a complete analysis of your current network. We certify the network and provide complete reports of the speed, stability of your infrastructure and creation of alternative backups.

System Installation

Our solutions are focused on delivering unparalleled reliability and consultative services through a highly trained staff, as well as the flawless implementation of telecommunications systems that best match our client’s needs.

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Cabling Voice/Data/Fiber

A critical part of our service set is cabling... the pathway for all voice and data transmissions. Our wiring technicians and designers have deep expertise across virtually every discipline of voice and data cabling... offering solutions and strategies that work best for the specific challenges your business faces now or in the future. Whether its as simple as running additional telephone lines to complex design and complete cabling for multi-building campus environments, our professionalism and expertise is unmatched in our market.

All of our work meets or exceeds established standards, including those published by the:

  • Electronics Industry Association, EIA

  • Telecommunications Industry Association, TIA

  • Building Industry Consulting Service International, BICSI

SUpport

We provide complete on-site support, although most issues can be solved through our fully manned remote 24/7/365 call center.