About
The Nactelligence Management Team
The Nactelligence Team
NacTelligence Unified Communications is a modern day offshoot of a company with a 40-year heritage in the voice communications marketplace, North Atlantic Communications. Over that time we delivered thousands of telephone systems, consulting, designing, installing and maintaining enterprise systems, specializing in call centers and multi-location networked deployments or distributed companies.
The company was incorporated as North Atlantic Communications in the state of New York in 1982. Partners John McFadyen and Jamie Buswell have been in the industry since the 70s.
Jamie A. Buswell entered the industry in 1973 working with National Communication Systems, in Cos Cob, Connecticut. He advanced his career working for Unitel Communications Systems, in Hauppauge, New York as Service Supervisor, and then Eagle Telecommunications Systems (Black Box), in Plainview, New York as Operations Manager. Jamie has a background in Digital Computer Technology, graduating from Sylvania Tech. He holds certifications from a large number of leading telecommunications manufacturers from legacy PBX crossbar technology to the current VoIP standard.
“When choosing a new technology solution for your organization, it can be overwhelming, as there are more options available today than ever before. Having a partner like NacTelligence to help determine which solutions are best suited for your business from an agnostic perspective, has been invaluable to many of the clients we have worked with together. Not only providing insight into the latest technologies, and industry best practices, but also saving clients countless hours of research, demonstrations, and sales calls.”
“With over 40 years of telecommunications experience, the NacTelligence team of industry experts offers first class IT consulting services and white glove deployments from on premise phone systems to cloud migrations and omni channel contact centers. NacTelligence is carrier agnostic and specializes in customized solutions... going above and beyond to ensure that all clients’ requirements are met as well as negotiating on their behalf. I value the partnership and enjoy working alongside the NacTelligence team.”
“In today’s competitive market, telecommunications and technology are vital to the success of business. Selecting the proper solutions to enhance the customer and employee experience can be a monumental task. Whether it’s Internet Access, Phones, Cloud Compute, Cyber Security or Cost Savings, bringing in an agnostic expert like the NacTelligence team, makes that task much more palatable with less strain on your organization. NacTelligence has access to over 180 suppliers and leverage the relationships to ensure the best possible solution for your business.
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“Today when a new project comes up, there are a lot of options out there when it comes to technology solutions in your environment, however many are not the perfect fit. NacTelligence brings over 40 years of expertise and a unique agnostic approach with a focus on right-fitting their clients with custom designs and solutions. NacTelligence helps vet out the proper solutions and saves time, money and helps increase productivity within their clients. I value the partnership and know that our mutual clients are working with true Trusted Advisors.”
John McFadyen started has career in 1977 with Dial Communications that became Eagle Telephonics Inc. a global manufacturer of leading edge technology in the telecommunications industry. He served as the Director of Technical Support and Director of Training. John has over 40 years’ experience and is widely regarded as a world-renowned expert in the telecommunications industry.
John has taught telecommunications around the world, including China in 1989 & 1992, Poland in 1990, and at UCLA in California. He has performed training in hundreds of locations throughout the United States for six out of the seven Regional Bell Operating companies (RBOC). John has also installed systems in some of the most prestigious locations in the country, such as The Pentagon in 1985, Cheyenne Mountain Denver Colorado in 1986, Disney World for Vista United, and 800+ stations in the N.E.O.B of the White House in 1983-1984. John has a degree in Advanced Digital Computer Technology, graduating from Sylvania Tech, as well as certifications on many cloud and premise telecommunications systems.
John founded North Shore Telecommunications Inc. in 1992. He maintained a Platinum Partner relationship with Samsung Telecommunications for over 25 years, implemented thousands of lines for Samsung on behalf of hundreds of the finest clients throughout the New York tristate region as well as across the United States.
In 2018 North Shore Telecommunications Inc. purchased the majority share of North Atlantic Communications Corp. Jamie and John have known each other and work together for over 40 years, culminating in a partnership that has resulted in the finest provider of telecommunications in the tristate area.
Our Mission:
NacTelligence Unified Communications is driven by a commitment to excellence so that our clients can better serve their customers and run their operations.
Our Values:
We focus on unparalleled consultative services to delivering a solution that meets and exceeds the client’s expectations. This is achieved by educating clients as to the benefits of matching their needs and expectations to a communications solution that will be the best possible fit, at the lowest possible cost.